Careers

IT Services Engineer

Malta | Full-time

Responsibilities:

– Resolving user technical issues
– IT on-boarding and off-boarding
– User creation and administration of access control, PSIM and BMS systems
– Implementation & support of mobile device management systems
– Provide training on company IT policies
– Commissioning, assigning, maintaining and decommissioning all desktop hardware including PCs, laptops and printers
– Maintaining the asset register for new, reassigned and retired equipment, replenishing stock levels when necessary
– Performing desk moves and ensuring all local PCs locations are documented and updated
– Physical network-related tasks (patching, device installation, ports assignment)

Qualifications:

– Proven experience in systems planning, security principles, and general software management best practice
– Strong interpersonal and customer service skills
– Excellent analytical and troubleshooting skills with good attention to detail
– Strong written and verbal communication skills
– Smart thinking and positive attitude
– Ability to work independently with limited supervision
– Experience working in a service management function
– Technical ability to support and maintain hardware and peripheral devices
– Experience supporting windows and macos operating systems
– Good knowledge of Microsoft 365
– Good knowledge of active directory administration and maintenance

We offer:
– Health insurance
– Wellness and Mobile allowances
– Annual Performance Bonus
– Opportunities to progress within the company